Request To Cancel Your Chilling Screams Subscription
We're sorry that you're thinking of cancelling your subscription to Chilling Screams. We hope that you've enjoyed it so far and will keep in touch to either rejoin in the future or to play with us again in one of our upcoming adventure games...
To ensure your cancellation is received in time, please ensure you submit this form at least 3 UK WORKING DAYS before your next payment is due to be taken.
If you’d prefer to pause your subscription for 3 months, simply email us at [email protected] with your details and we'll put that in place for you.
** IMPORTANT: Please only cancel once you have received the last box you wish to keep. Our systems require a live subscription to be in place, therefore cancelling beforehand can prevent monthly boxes from being sent out. It is best to cancel after you receive your last box and at least 3 UK working days before your next payment is due to be taken. **
Please note: that if you cancel in the middle of a story you will not experience the full gameplay and will not reach the full game potential or conclusion to the story.
Please complete the form below in full to request your cancellation from the team. For verification purposes and to avoid delays, please complete all fields.
Important Note: Any transactions already processed will be fulfilled as normal as per our terms and conditions.